Privacy Policy

Last updated: March 30, 2026

This Privacy Policy explains how QLUBO collects, uses, and protects your personal data. We are committed to complying with the General Data Protection Regulation (GDPR).

1. Data We Collect

We collect information you provide when creating an account (name, email, phone), membership data, and payment records. We also collect usage data to improve the platform.

2. How We Use Your Data

Your data is used to provide and improve our services, process payments, send transactional communications, and comply with legal obligations.

3. Data Sharing

We share data with club administrators to manage your membership, and with Stripe to process payments. We do not sell your personal data to third parties.

4. Your Rights

Under GDPR, you have the right to access, correct, or delete your personal data. You can exercise these rights from your account's Privacy & Data section, or by contacting us.

5. Data Retention

We retain your data for as long as your account is active. Payment records are retained for legal compliance even after account deletion, but are anonymised.

6. Cookies

We use only essential cookies required for authentication and session management. We do not use tracking or advertising cookies.

7. Contact

For privacy-related enquiries or to exercise your rights, contact us at privacy@qlubo.com.